Privacy Policy | Albanian Dating

1. Introduction

Welcome to Albanian Dating ("we," "our," "us"). We are committed to protecting the privacy and security of our members. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our services.

2. Information We Collect

We collect information that you provide to us directly, information we collect automatically, and information we may receive from other sources.

2.1 Information You Provide to Us

Personal Identification and Contact Information: Your full name, email address, phone number, date of birth, and gender identity.
Profile Information: Your occupation, education, physical characteristics, personal preferences, lifestyle, interests, photos, and any other information you choose to provide about yourself and what you are seeking in a partner. This includes responses to our questionnaires and assessments.
Communications: Any correspondence between you and our team, including emails, messages, and notes from calls or meetings. We also collect feedback you provide about your matches and your experience with our Service.
Payment Information: While we may use third-party payment processors, we may collect information related to your chosen membership plan and payment history. We do not store full credit card numbers.

2.2 Information We Collect Automatically

When you use our website, we may automatically collect certain technical information. This includes:

Log Data and Usage Information: We log information about your use of the website, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our website.
Device Information: We may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version.
Cookies and Similar Technologies: We use cookies and other tracking technologies to improve and personalize your experience, to analyze website traffic and for security purposes. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

The information we collect is used to provide, maintain, and improve our services. This includes using your information to:

Create and maintain your member profile.
Facilitate our personalized matchmaking process, including using our proprietary AI systems and human expertise to analyze your profile for compatibility with other members.
Communicate with you about your profile, potential matches, membership status, and to respond to your inquiries and provide customer support.
Personalize your experience and provide you with relevant information about our services, including events and special offers.
Process transactions and manage your membership.
Ensure the safety and security of our members and services, including verifying your identity and investigating any suspicious activity.
For research and development to improve our matchmaking algorithms and service offerings. Any data used for such purposes will be anonymized or aggregated.

4. Information Sharing and Disclosure

We are committed to maintaining your confidentiality. We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

With Potential Matches: Our core service is making introductions. With your explicit consent for each introduction, we will share a curated version of your profile with hand-selected potential matches. This profile may include your first name, age, occupation, interests, and photos, but will not include your last name or contact information until you agree to a mutual introduction.
With Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as cloud hosting, data analysis, payment processing, and customer relationship management. These providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.
For Legal Reasons and Safety: We may disclose information if required by law or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the Service, or (d) protect the personal safety of users of the Service or the public.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be sold or transferred as part of that transaction. We will notify you of any such deal and outline your choices in that event.

5. Data Security

We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information. These measures are designed to protect against unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as your membership is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

7. Your Rights and Choices

You have certain rights and choices regarding the personal information we hold about you. Depending on your jurisdiction, these may include:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information about you.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal information, subject to certain legal exceptions.
Right to Restrict Processing: You can request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format.
Right to Object: You may have the right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the contact details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Our Policy Towards Children

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last updated: November 30, 2025.